Terms and Conditions

These terms and conditions are an agreement between H.I.S. SONG HAN VIETNAM TOURIST CO., LTD (H.I.S. Vietnam), you and third party's website for using payment online on website: https://skyhubvn.com. By check in the "Book now" button box and click on the "Accept" tab means you agree to all terms agreed in these websites.


Terms and condition means these terms and conditions between H.I.S. Vietnam, customer and third party's website.
The third party means H.I.S. Vietnam's partner that support payment online service.
Electronic ticket (e-ticket) means customer's information and itinerary issued by H.I.S. Vietnam.

Use of the website

This Website is operated by H.I.S. Vietnam and this Agreement is governed by the laws of Vietnam .You may only use this website to search information, make legitimate reservations or purchases. You agree that shall not use this website for joint venture, partnership, or employment relationship exists between you and H.I.S. Vietnam and any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand.

None of The trademarks, logos, service marks and the content or data displayed on this website may be copied, reproduced, republished, uploaded, posted, transmit, distributed, or modified without the express written permission of H.I.S. Vietnam, except that you may download, display and print one copy of the materials presented on this website on a single computer for your personal, non-commercial use only.

Privacy and Your Personal Data

It is required that you provide your account and personal details for payment online.

For your personal data: H.I.S. Vietnam totally respect your right to privacy; therefore we only use your personal data that has been given for the purposes of making bookings and providing confirmation of your reservation. H.I.S. Vietnam will provide only your name and check-in/check-out date that will be issued on the e-ticket to hotels in order to make your reservation. You will receive our events, promotions and preferential price if you acknowledge and agree that H.I.S. Vietnam can use your personal data for the above purposes. Our administration system is located within our own firewall protected internal network, thus your personal data will be protected in privacy. However, H.I.S. Vietnam will provide your personal data to government as the request for conforming to the law.

For your account: These payments are not collected data by H.I.S. Vietnam directly but by the third party (H.I.S. Vietnam's partner). As secure delivery of your credit card information is essential, the third party use security technology which supports by MasterCard Secure Code authenticate your credit card, ensuring that only the authorized cardholder is placing the order.

The linking website

This website have a linking to third party websites, this only supports and offers a secure server for your credit card payments and H.I.S. Vietnam should not take responsibility for the information usage policies of the operators of these websites.

Payment online

You will be required full payment at the time of booking. When making your booking, you should quote the credit card number from which payment is to be taken. Once your booking has been made, you will be sent confirmation by email. Please check that all the details agree with what you have booked. The following cards are accepted for payment: JCB, American Express, Visa and MasterCard.

About tour cancellation

In case of tour cancellation, please send an email to cancel the tour to H.I.S. Vietnam. H.I.S. Vietnam will exchange and confirm all of your information. When completing the confirmation of information, H.I.S. Vietnam will refund the correct account you have paid after deducting the tour cancellation fee. The tour cancellation fee will depend on the tour you register.

Responsibilities of H.I.S. Vietnam

H.I.S. Vietnam is responsible for securing and securely storing your information with the highest seriousness.

Resolve questions, errors, violations that you suffer in the payment process if they are caused by H.I.S. Vietnam.

Make sure to complete all services in accordance with the program you register. However, we reserve the right to change the route or cancel the travel at any time that we feel is necessary for your safety.

Any changes, if any, will be promptly notified to you right before the departure date or immediately after detecting any problems.

Case of liability exemption for H.I.S. Vietnam

H.I.S. Vietnam will not be responsible for all information provided by you because we do not easily confirm exactly which customers register information.

H.I.S. Vietnam is not responsible for your information being stolen if theft is made from your computer due to computer virus infection or other cause.

H.I.S. Vietnam will not be liable to you if any damage to your computer system occurs during payment or interference with the use of an external site.

H.I.S. Vietnam is also not responsible for the loss of your information data due to objective incidents such as natural disasters, drought, fire, war, ...

Customer's responsibility

You undertake to be solely responsible for the personal information, credit card information that has been declared to be honest and accurate. If there are errors, forgeries or disputes arising then H.I.S. Vietnam reserves the right to cancel your purchased tour.

You are responsible for checking account information to promptly notify H.I.S. Vietnam if there are problems. Within 30 days from the date of payment, H.I.S. Vietnam will not accept any settlement from the payment.

You do not use the content of websites operated by H.I.S. Vietnam for commercial purposes without consent.

Help and support H.I.S. Vietnam on notifying H.I.S. Vietnam that other websites use information from H.I.S. Vietnam websites that have not yet agreed or give misleading information that impacts to prestige of H.I.S. Vietnam.

You must take precautions to ensure that any of your choices when using H.I.S. Vietnam's website is free of viruses or any other threats from outside that may interfere with or damage your computer system